Shipping and Returns Policy

At Barn Life Naturals, we strive to make your shopping experience as smooth as possible. Below, you will find details about our shipping and returns policies. Please read them carefully before making a purchase.

Shipping Policy

  • Order Processing: Orders are processed within 1-3 business days, excluding weekends and holidays.

  • Shipping Methods: We offer standard shipping options through trusted carriers. Shipping costs are calculated at checkout based on your location and chosen method.

  • Delivery Times: Standard shipping typically takes 3-7 business days. Expedited shipping options are available for faster delivery.

  • Shipping Areas: We currently ship within the US only.

  • Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor its progress.

  • Shipping Issues: Barn Life Naturals is not responsible for delays caused by carriers or incorrect addresses provided by customers. Please ensure all shipping details are accurate when placing your order.

Returns Policy

We want you to be satisfied with your purchase. If you are not, please review our return guidelines below:

  • Eligibility for Returns: Returns are accepted for unused and unopened items in their original packaging within 14 days of delivery.

  • Non-Returnable Items: Due to the nature of our products, opened or used items cannot be returned. Customized or final sale items are also non-returnable.

  • Return Process:

    1. Contact us with your order details and reason for the return.

    2. Once your return is approved, we will provide instructions for sending the item back.

    3. Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective item).

  • Refunds: Refunds will be issued to the original payment method within 7-10 business days after the returned item is received and inspected. Shipping charges are non-refundable.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 5 days of delivery. Contact us with photos of the damage, and we will work with you to resolve the issue promptly.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.

Contact Information

For any questions or concerns about shipping or returns, please contact us:

Barn Life Naturals
Email: support@barnlifenaturals.com
Phone: 503.290.8500
Address: Ridgefield, WA

Thank you for choosing Barn Life Naturals. We are committed to providing high-quality products and excellent customer service.